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Southwest

Angus Mordant/Bloomberg via Getty Images (NEW YORK) — Southwest Airlines famously allows passengers to select their own seats upon boarding, but the low fare carrier could be changing course. Earlier this week, after the Dallas-based carrier reported a $231 million net loss from the first quarter of 2024, CEO Bob Jordan commented on the “disappointing” […]

Lisa C A Southwest Airlines flight had to make an emergency landing Sunday morning after the engine cover detached during takeoff, according to the Federal Aviation Administration. The Boeing 737-800 aircraft, which had been scheduled to fly from Denver to Houston, landed safely back at Denver International Airport just after 8:00 a.m. and was towed […]

BanksPhotos/Getty Images (WASHINGTON) — Southwest Airlines has been handed a record $140 million fine for its operational meltdown during the 2022 holiday travel season, the U.S. Department of Transportation said Monday. The civil penalty leveled against the airline is about 30 times larger than any previous fine against an airline, DOT officials said in a […]

Craig Hastings/Getty Images (NEW YORK) — As travelers race to book flights for the holidays, Southwest Airlines has announced new changes that will make it easier to earn higher status, with better access to upgrades and more perks for elite members. The largest low-cost carrier announced new perks for flyer loyalty through its Rapid Rewards […]

Courtesy Mary MacCarthy (NEW YORK) — A white mother who says she was accused of trafficking her biracial daughter has filed a federal lawsuit against Southwest Airlines alleging she and her daughter were victims of “blatant racism” by airline employees. According to the lawsuit, filed Aug. 3 in the District Court of Colorado, Mary MacCarthy […]

E4C/Getty Images (NEW YORK) — The holiday meltdown at Southwest Airlines last month cost the company as much as $825 million in lost revenue and added expenses, the company said in a government filing on Friday. Southwest Airlines, the largest domestic airline in the U.S., canceled more than 16,000 flights over an 11-day period at […]

ABC News (NEW YORK) — After more than 15,000 flights were canceled over the Christmas holiday, leaving thousands of travelers in a lurch, Southwest Airlines says it’s finally catching up. The airline said it plans to resume normal operations Friday with “minimal disruptions.” In an exclusive interview with ABC News’ Good Morning America, company CEO […]

Paul Hennessy/Anadolu Agency via Getty Images (NEW YORK) — Southwest Airlines said it plans to return to “normal operations with minimal disruptions” Friday, after days of chaos that saw the company cancel thousands of its flights, leaving many passengers stranded and seeking alternative transportation. The airline said in a news release that it’s “encouraged by […]

MANDEL NGAN/AFP via Getty Images (NEW YORK) — In a nearly three-minute video statement Tuesday, Southwest CEO Bob Jordan said he is “truly sorry” for the airline’s failures over the holiday weekend, praising the airline’s employees, who he said “are showing up in every way,” as the airline grapples to catch up after canceling thousands […]