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The Houston Chronicle via Getty Images (NEW YORK) — Faced with an ongoing labor shortage, some 911 centers are rethinking how to hire and retain workers. From increasing base pay to fostering a culture that elevates dispatching as a unique profession, industry leaders told ABC News that they hope the changes can help rebuild their […]

Camelia Ciocirlan / 500px (NEW YORK) — The sudden collapse of Buffalo Bills player Damar Hamlin during Monday night’s game against the Cincinnati Bengals left millions of Americans in shock and anxiously waiting for news of his condition. “Damar Hamlin suffered a cardiac arrest following a hit in our game versus the Bengals,” the Bills […]